Privacy Policy

When you submit an enquiry via our website form or contact us directly, we may collect your name, WhatsApp number, business name, business type, city and equipment requirements. We do not collect payment details, passwords or sensitive financial data.

We use your information solely to respond to your enquiry and assist you in selecting the right commercial kitchen equipment for your business. We do not use your information for any other purpose without your consent.

We do not sell, rent or share your personal information with any third parties, advertisers or data brokers. Your information remains strictly between you and AV Horeca Solutions. We may share with Pradeep Stainless India Pvt Ltd only for warranty and service purposes.

By submitting our enquiry form or messaging us on WhatsApp, you consent to receiving a WhatsApp response from us regarding your specific enquiry. We do not send unsolicited promotional messages. You can opt out at any time by replying STOP or contacting us.

We take reasonable steps to protect your information from unauthorised access, alteration or disclosure. However, no internet transmission is 100% secure. Please contact us immediately if you have any concerns about your data.

For any questions about your personal data, to request deletion of your information, or for any privacy-related concerns, please email us at avhorecasolutions@gmail.com or WhatsApp +91 78420 59163. We respond within 48 business hours.